Due to the line of recent mishaps involving dogs on its aircraft. United Airlines said that it will suspend transporting pets in the cargo holds of its planes. It is as part of its PetSafe travel program.
The airline said “We are deeply committed to the safety and comfort of the animals and pets in our care. We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets.“
To attain this outcome, we will partner with independent experts in pet safety, comfort and travel.”
Though airline will honor all existing PetSafe reservations made as of March 20, 2018. But will not make any new reservations. It will also work with customers who wish to cancel their reservations.
As per United Airlines, the review is expected to be completed by May 1.
United will now issue brightly colored bag
In the past week, the airline has been dogged by negative publicity. When the 10-month-old French bulldog Kokito died on a United flight. It is after a flight attendant instructed its owners to stow the puppy in the plane’s overhead compartment.
Just after this day, the airline incorrectly flew a 10-year-old German shepherd to Japan instead of to its owners in Kansas.
The family instead received a Great Dane arranged to fly to Japan. And on Thursday, the airline diverted a plane mid-flight because a dog on the plane was likely to have been placed on a different flight.
The PetSafe suspension does not apply to its in-cabin animal policy. This the airline is also reviewing after facing possible legal action following the death of Kokito.
United will now issue brightly colored bag tags to better classify pets traveling in the cabin.